Please note: Production for select products is extended up to 4-10 business days due to Covid. Please scroll down for more info!
All artwork, logos, graphics, photographs, texts, designs, and imagery on this website, as well as Paige Poppe's social media accounts or other website's sharing Paige Poppe Art with permission, and all physical original artworks, prints, graphics, and marketing pieces are the sole ownership of Paige Poppe and Paige Poppe Art, and are copyright by law. Reproduction or alteration of Paige Poppe's work in any form is illegal. Reproduction of work and/or violation of these copyrights and/or trademarks will be pursued with legal action and fees.
FREQUENTLY ASKED QUESTIONS
How is my order shipped? How long will it take to receive them?
All orders are shipped via USPS Priority Mail or First Class, depending on your selection at checkout. I aim to ship all orders within 1-3 business days. Once shipped, you should receive your order in 1-3 days via Priority or 1-5 days via First Class.
Please note, I am experiencing production delays on select items due to Covid & USPS delays. Production timelines are as follows for these select items:
Up to 4-6 business days:
Mugs, Thermal Tumblers, Mousepads, Tote Bags, Canvas Pouches, and Art Prints on Paper in size 24"x 36" only
Up to 7 business days:
Up to 12 business days:
Canvas Art Prints in all sizes
7-10 business days:
Pre-Order Face Masks (Select Face Mask designs are in-stock and ready-to-ship!)
Please feel free to email email@example.com if you would like to estimate the turnaround time for your order!
Your order may ship in 2 separate packages. If your order is scheduled to ship in 2 packages, your order fulfillment emails will let you know which items have shipped, and the corresponding tracking numbers.
What is Route?
I’ve partnered with Route—a package protection and tracking solution—to give my customers the best possible delivery experience.
At checkout, you have the option to add Route+ to your order. Route+ is available for $0.98 or 1% of your order cost. Route+ is premium package protection for your online orders. When you add Route+ at checkout, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise.
Purchased Route+ and need to file a claim? File here
What if my order never arrives or is stolen?
To protect your order against loss or theft, add Route+ package protection at checkout.
When you add Route+, you can easily file claims for lost, stolen or damaged packages in the unfortunate case that they arise. When you file a claim, it will be reviewed for approval for a reorder or refund within 24 hours.
Please note: If you do not purchase Route+ package protection at checkout, Paige Poppe Art is not responsible for lost or stolen orders.
If you believe your order is lost or stolen, please reach out to firstname.lastname@example.org as soon as you are able.
Can I pick up my order locally to avoid shipping costs?
Local pickup in Arizona is currently not available. I do my best to keep shipping costs low for you. Most orders ship for around $3 via First-Class Mail! I also recommend shopping at any of my local retailers to shop in-person.
What is your refund/return policy?
Returns are only accepted for damaged items. If you have received an order that is damaged or broken, please send an email to email@example.com with a photo of the damaged item. The photo will be reviewed, and a refund or exchange will be issued. Customers will not be responsible for the additional shipping charges if your damaged item is eligible for a replacement.
Exchanges are available for apparel items only when inventories permit. Customers are responsible for shipping the item back to us, and the shipping for the new size.
Please allow 1-2 business days for a response to your return request. If applicable, your return will be issued same day or next day, and will arrive within 5 business days.
I am able to ship international orders! Please note that Paige Poppe Art has no control over custom fees, and these fees vary from country to country. Customers are responsible for paying all custom fees once package arrives.
If a package is "Unclaimed" by customer and returned to Paige Poppe Art, customer will be contacted via email. If customer wishes for Paige Poppe Art to resend the package, shipping cost will be invoiced. Paige Poppe Art is not responsible for unclaimed packages.
Can I commission you to create a custom piece?
Absolutely! I love working with clients to bring your design ideas to life, and enjoy taking on projects in many forms. You are welcome to fill out my contact form with your ideas, or can contact me directly via email, at firstname.lastname@example.org.
Will you design my wedding suite? Engagement announcements? Baby announcements? Tees?
I do all of this and more! Send me an email at email@example.com we'll chat.
Can I get your artwork tattooed on myself?
If you admire one of my existing art pieces and would like to get it as a tattoo, I am so flattered! I ask that you please ask for permission first via email. I would also appreciate if you purchased a print of the work so your tattoo artist has a clear reference to work from.
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing
Paige Poppe Art is sole owner of the information collected on this site. Paige Poppe Art only has access to/collect information that you voluntarily gave Paige Poppe Art via email or other direct contact from you. Paige Poppe Art will not sell or rent this information to anyone.
Paige Poppe Art will use your information to respond to you, regarding the reason you contacted Paige Poppe Art. Paige Poppe Art will not share your information with any third party outside of the organization, other than as necessary to fulfill your request, e.g. to ship an order.
Your Access to and Control Over Information
You may opt out of any future contacts from Paige Poppe Art at any time. You can do the following at any time by contacting Paige Poppe Art via the email address on this website.
• See what data Paige Poppe Art has about you, if any.
• Change/correct any data Paige Poppe Art has about you.
• Have us delete any data Paige Poppe Art has about you.
• Express any concern you have about Paige Poppe Art's use of your data.
Paige Poppe Art takes precautions to protect your information. When you submit sensitive information via this website, PaigePoppe.com, your information is protected both online and offline.
Wherever Paige Poppe Art collects sensitive information (such as credit card data), that information is encrypted and transmitted to Paige Poppe Art in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While Paige Poppe Art uses encryption to protect sensitive information transmitted online, Paige Poppe Art also protects your information offline. Only employee, Paige Poppe, who needs the information to perform a specific job (for example, billing or customer service or shipping) ais granted access to personally identifiable information. The computers/servers in which Paige Poppe Art stores personally identifiable information are kept in a secure environment.